StoxPlay
Help CenterAccount & Profile

Account & Profile

Manage your profile settings, security, and notification preferences.

Creating your StoxPlay account

What information is required during registration and how to get started.

Beginner2 min read

Registering for StoxPlay is quick and simple. We collect only the basic details needed to create your account: your name, email address, mobile number, and date of birth. No financial documents are required to play.

Key Points
  • Required: Name, email, mobile number, date of birth
  • Age must be 18 or above to register
  • Mobile OTP verification during sign-up
  • Email confirmation sent after registration
  • No financial documents required to start playing
Steps
  1. 1
    Download the StoxPlay Android app
  2. 2
    Tap Register and enter your name and email
  3. 3
    Enter your mobile number and verify via OTP
  4. 4
    Enter your date of birth (must be 18+)
  5. 5
    Set a secure password
  6. 6
    Tap Create Account — you are ready to play

Updating your profile and personal information

How to change your name, contact details, and account preferences.

Beginner2 min read

You can update most profile information from the app settings. Keep your contact details current for account security and notifications.

Key Points
  • Email and phone can be updated with OTP verification
  • Profile photo can be changed anytime
  • Notification preferences fully customizable
  • Language and display settings available
Steps
  1. 1
    Tap Profile icon in app bottom nav
  2. 2
    Select Edit Profile
  3. 3
    Update desired fields
  4. 4
    Submit OTP for email or phone changes
  5. 5
    Save changes and confirm
  6. 6
    Changes reflect immediately

Setting up two-factor authentication (2FA)

Enable 2FA to add an extra security layer to your StoxPlay account.

Beginner3 min read

Two-factor authentication adds a one-time password requirement at login. Strongly recommended for all accounts. Uses your registered mobile number.

Key Points
  • 2FA adds OTP requirement at every login
  • Uses your registered mobile number
  • Cannot be bypassed — keep number updated
  • Disable only after identity verification
  • Critical for account security
Steps
  1. 1
    Go to Profile → Security Settings
  2. 2
    Tap Enable Two-Factor Authentication
  3. 3
    Enter your current password to confirm
  4. 4
    A test OTP will be sent to your mobile
  5. 5
    Enter the OTP to activate 2FA
  6. 6
    2FA is now active on your account

Managing notification preferences

Customize which alerts you receive and how you receive them.

Beginner2 min read

Control exactly which notifications StoxPlay sends you — contest reminders, result alerts, and promotional offers. Each category can be toggled independently.

Key Points
  • Contest start/end alerts can be toggled
  • Security notifications always enabled
  • Promotional notifications are optional
  • Push and email notifications managed separately
  • Quiet hours can be configured
Steps
  1. 1
    Go to Profile → Notification Settings
  2. 2
    Review each notification category
  3. 3
    Toggle on or off as preferred
  4. 4
    Set push vs email preference per category
  5. 5
    Configure quiet hours if needed
  6. 6
    Save your preferences

Still Need Help?

Our support team responds within 4 hours.

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